Privacy Policy

Privacy Policy

INFORMATION ON THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE CONTROLLER

1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about how we handle your personal data when you use our website. Personal data refers to all data with which you can be personally identified.

1.2 The controller for data processing on this website, as defined by the General Data Protection Regulation (GDPR), is Gemenice. The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.

1.3 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the "https://" prefix and the padlock icon in the browser bar.

DATA COLLECTION WHEN VISITING OUR WEBSITE

When you visit our website purely for informational purposes (i.e., without registering or providing us with data), we only collect the data that your browser sends to our server (so-called server log files). When you visit our website, we collect the following data necessary to display the website:

Visited website

Date and time of access

Amount of data sent in bytes

Source/referrer from which you accessed the page

Browser used

Operating system used

IP address used (possibly anonymized)

Data processing is carried out in accordance with Article 6(1)(f) of the GDPR, based on our legitimate interest in improving the stability and functionality of our website. This data is not passed on or used in any other way. However, we reserve the right to review the server log files retrospectively if there are specific indications of unlawful use.

COOKIES

To make your visit to our website attractive and to enable the use of certain functions, we use cookies on various pages. Cookies are small text files that are stored on your device. Some of the cookies we use are deleted after the browser session ends (session cookies), while others remain on your device and enable us or our partner companies to recognize your browser on your next visit (persistent cookies). If cookies process personal data, this is done based on Article 6(1)(b) of the GDPR (to perform a contract) or Article 6(1)(f) of the GDPR (legitimate interest in optimized website functionality).

CONTACT US

When you contact us (e.g., via the contact form or email), personal data is collected. The specific data collected depends on the form used. This data is used exclusively to answer your inquiry and for the associated technical administration. The legal basis for the processing of this data is our legitimate interest in answering your request, in accordance with Article 6(1)(f) of the GDPR. If your contact is aimed at concluding a contract, there is an additional legal basis for processing, namely Article 6(1)(b) of the GDPR. Your data will be deleted as soon as your request has been fully answered and there are no legal data retention obligations.

DATA PROCESSING FOR THE CREATION OF A CUSTOMER ACCOUNT AND CONTRACT EXECUTION

In accordance with Article 6(1)(b) of the GDPR, personal data is collected and processed when you provide it to us to execute a contract or create a customer account. The specific data required is visible in the respective input form. Deletion of your customer account is possible at any time by sending a request to the controller. Data will be stored as long as necessary for contract execution and will then be blocked or deleted after the expiry of statutory retention periods, unless you consent to further use or additional use is legally permitted.

USE OF YOUR DATA FOR DIRECT MARKETING

6.1 Newsletter Subscription
When you subscribe to our email newsletter, we regularly send you information about our offers. The only mandatory information for sending the newsletter is your email address. Additional information can be provided voluntarily to enable personalized addressing. For the newsletter subscription, we use the so-called double opt-in process, which means that we send you a confirmation email asking for your explicit consent before you start receiving newsletters. This consent is the legal basis for processing based on Article 6(1)(a) of the GDPR.

You can unsubscribe from the newsletter at any time via the link included in the email or by contacting us directly. After unsubscribing, your email address will be removed from the distribution list, unless you have explicitly consented to further use or another legal basis for processing exists.

6.2 Newsletter to existing customers
If you have provided your email address in connection with a purchase, we may send you updates about similar products or services. This is done based on our legitimate interest in direct marketing (Article 6(1)(f) of the GDPR). You can unsubscribe at any time at no cost, except for the standard transmission costs.

DATA PROCESSING FOR ORDER FULFILLMENT

7.1 For the execution of contracts, personal data is shared with shipping companies or payment providers, if necessary. The legal basis is Article 6(1)(b) of the GDPR. For payments via providers such as PayPal or SOFORT, data is shared as required for payment processing. These providers also follow their own privacy policies.

DATA PROCESSING FOR REVIEW REQUESTS

We may use your email address to send a one-time review request for a product or service, provided you have explicitly consented during or after your purchase (Article 6(1)(a) of the GDPR). You can withdraw your consent at any time.

USE OF SOCIAL MEDIA PLUGINS

Our website uses social media plugins to enhance user experience and interaction. These plugins (e.g., Facebook, Instagram, Google+) are integrated with HTML links to ensure that no direct connection to social media servers occurs without user interaction.

ONLINE MARKETING

We use tools such as Google AdWords, Google Analytics, and Facebook Pixel for remarketing and statistical analysis, all in accordance with the GDPR. Users can opt out of cookies or data collection via the provided links or browser settings.

YOUR RIGHTS

As a user, you have rights under the GDPR, including:

Right to access your data (Article 15 GDPR)

Right to rectification of inaccuracies (Article 16 GDPR)

Right to erasure (Article 17 GDPR)

Right to restriction of processing (Article 18 GDPR)

Right to data portability (Article 20 GDPR)

Right to object to data processing (Article 21 GDPR)

Right to lodge a complaint with a supervisory authority (Article 77 GDPR)

STORAGE DURATION

Personal data is retained as long as legally required or necessary for the performance of a contract. Once the retention periods have expired, the data is deleted, unless further use is justified by legal provisions.

RIGHTS TO OBJECTION

You have the right to object at any time, on grounds relating to your particular situation, to the processing of your data based on Article 6(1)(e) or (f) of the GDPR. If we process your data for direct marketing purposes, you can object at any time without providing a reason. After objection, your data will no longer be processed for such purposes.

CHANGES TO THIS POLICY

We reserve the right to amend this privacy policy to reflect changes in legislation or our services. Updated versions will be posted on this page. We encourage you to review this page regularly to stay informed about how we protect your data.